DevOps Maintenance Services & Cloud Maintenance

Your team built the infrastructure. Now they're spending half their time keeping it alive. We take over operations so your engineers can go back to building product.

Sound familiar?

Engineers keep getting pulled into ops

Your developers spend more time firefighting production issues than shipping features. Every incident costs velocity.

Nobody is watching the infrastructure overnight

Alerts go to a Slack channel that nobody checks until morning. By then, users have already noticed.

Patching and updates keep falling behind

Security patches sit uninstalled for months. You know it's a risk, but there's always something more urgent.

Last month's incident took 6 hours to resolve

Without proper monitoring and runbooks, every outage becomes a war room. Resolution depends on who's available, not a documented process.

Runbooks don't exist or are outdated

Operational knowledge lives in people's heads. New team members can't troubleshoot without hand-holding.

Compliance asks for evidence you don't have

Auditors want access logs, patching records, and change history - but you haven't been keeping them consistently.

What changes with managed CloudOps

Zero unplanned downtime

Zero unplanned downtime

Proactive monitoring catches problems before users notice. Automated alerting and on-call response around the clock.

20-40% lower cloud costs

20-40% lower cloud costs

FinOps built into every retainer. Rightsizing, reserved capacity, and waste elimination, reviewed quarterly.

Your team builds, we operate

Your team builds, we operate

Engineering time goes back to product. We handle incidents, patching, and infrastructure changes so you ship faster.

Audit-ready at all times

Audit-ready at all times

Access logs, change records, patching history, and compliance controls maintained continuously. Not assembled in a panic.

How we solve operational problems

Problem

Engineers keep getting pulled into ops

We take on-call responsibility and incident response. Your team gets paged only when business decisions are needed.

Problem

Nobody watches infrastructure overnight

24/7 monitoring with L1/L2/L3 escalation. We detect and resolve issues while you sleep.

Problem

Patching and updates falling behind

Scheduled maintenance windows with automated patching pipelines. Security updates applied within SLA.

Problem

Incidents take hours to resolve

Structured incident response with runbooks, automated diagnostics, and clear escalation. Mean time to resolve drops from hours to minutes.

Problem

Runbooks don't exist or are outdated

We document every operational procedure, create runbooks for common incidents, and maintain them as infrastructure evolves.

Problem

Compliance evidence gaps

Automated audit logging, change tracking, and monthly reporting that satisfies ISO 27001, SOC 2, and GDPR requirements.

What we manage

24/7 monitoring & incident response

Full-stack observability with Datadog, Prometheus, or CloudWatch. On-call engineers respond in real time.

Security patching & updates

OS, container, and dependency patching on schedule. CVE triage and remediation within agreed SLAs.

Cost optimisation (FinOps)

Rightsizing, Savings Plans, spot strategies, and continuous spend analysis with monthly recommendations.

Backup & disaster recovery

Automated backups, tested restores, and documented DR procedures. RTO and RPO verified quarterly.

Access & secrets management

IAM reviews, least-privilege enforcement, credential rotation, and audit logging for compliance.

Infrastructure changes & scaling

Terraform-managed changes through PR workflow. Auto-scaling configuration and capacity planning.

How we work

1

Week 1-2: Onboarding

We map your infrastructure, document dependencies, set up monitoring, and establish communication channels.

2

Week 3-4: Stabilisation

We take over on-call, patch critical vulnerabilities, and address the most impactful operational gaps.

3

Month 2+: Steady state

Continuous operations: monitoring, patching, cost reviews, incident response, and monthly reporting.

4

Ongoing: Improvement

Quarterly reviews to identify optimisation opportunities, reduce toil, and evolve the infrastructure.

Ready to hand off operations?

Who trusts us

"Devopsity helped us improve deployment efficiency and reduce costs for running deployments and cloud services. We appreciated how they helped us meet our immediate goals on time."

Dave

Head of Engineering, Educational Game Developer, Edinburgh based EdTech

"Devopsity has delivered high-quality CI/CD performance improvements in our delivery pipelines. Their team was committed to the project and customised their initial plan and offering to accommodate our budget."

Łukasz Królak

Head of Product Development, ZIPZERO Global LTD

  • AWS Advanced Tier Partner with DevOps Engineer Professional certification
  • Senior engineers on-call, not junior NOC staff following scripts
  • FinOps built into every retainer, not sold as an add-on
  • Transparent SLA with monthly reporting on uptime, incidents, and costs
  • European timezone, direct communication in English or Polish

Industries we serve

FinTech

Data security, regulatory compliance, and high availability of financial systems, maintained 24/7.

In FinTech, security and compliance are the foundation of operations. Our maintenance ensures your cloud meets the highest standards while you focus on innovation.

  • Security and availability monitoring
  • ISO 27001, SOC 2, GDPR compliance maintenance
  • CI/CD automation and security testing
  • Cloud cost optimisation (FinOps)
  • Incident handling and risk prediction
  • Access and identity management

EdTech

Uninterrupted online learning: scalability, security, and performance of educational platforms under continuous care.

Quick access to content, platform reliability, and seamless scaling as users grow are key in digital education.

  • Performance and availability monitoring (SLA as needed)
  • Cost optimisation (FinOps) while maintaining service quality
  • Student and teacher data security
  • CI/CD automation for new features and content
  • Flexible scalability during traffic peaks (semester start, exams)

E-commerce

Maximum store performance 24/7, ready for traffic spikes, zero sales downtime. Your platform runs fast, secure, and reliable.

Every second counts in e-commerce. We guarantee highest performance and full observability of your infrastructure.

  • 24/7 Monitoring and Observability
  • Cloud cost optimisation (FinOps)
  • Update and access management
  • CI/CD automation
  • Incident prediction and handling
  • Full operational security (SecOps)

MedTech

Patient data protection, full regulatory compliance, and uninterrupted operation of healthcare systems.

Every millisecond and byte of data matters in MedTech. Our service ensures compliance, data security, and highest availability.

  • Monitoring and securing medical environments
  • HIPAA, GDPR compliance maintenance
  • Automatic updates and access control
  • Security Operations (SecOps) and fast incident response
  • Cost optimisation without compromising security

Cloud Maintenance in Practice

Frequently asked questions

CloudOps (Cloud Operations) focuses on day-to-day management, monitoring, and maintenance of cloud infrastructure. While DevOps covers the full software delivery lifecycle, CloudOps handles operational tasks: patching, incident response, cost optimisation, and uptime management. At Devopsity we deliver both. See our DevOps consulting services for project-based work.

We provide CloudOps across AWS, Google Cloud, and Microsoft Azure, including managed Kubernetes (EKS, GKE, AKS). We also support hybrid and on-premise environments.

Full-stack observability covering infrastructure metrics, application performance, log aggregation, and alerting. We use Datadog, Prometheus, Grafana, and CloudWatch. Our L1/L2/L3 support team responds to incidents in real time. Learn more about our observability services.

FinOps practices: rightsizing instances, reserved capacity planning, spot instance strategies, and continuous spend analysis. Every CloudOps engagement includes a cost dashboard and monthly optimisation recommendations. See our FinOps services.

Yes. We start with a deep-dive assessment, document dependencies, and onboard progressively. Most handovers complete within 2-4 weeks. See our infrastructure improvement case study.

Cloud maintenance retainers start from EUR 1,500/month for basic monitoring, patching, and incident response. Full operational management with FinOps and security operations is scoped to your environment size and complexity. Contact us for a tailored quote.

Cloud Under Control is our fully managed infrastructure offering that includes CloudOps maintenance plus IaC management, modernisation, and environment provisioning. CloudOps Maintenance can be engaged standalone for teams that already have IaC in place but need operational support.

Let's talk

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