DevOps as a Service & Maintenance
Your team built the infrastructure. Now they're spending half their time keeping it alive. Devopsity, an AWS, GCP and Azure professional services firm, takes over cloud management and keeps your environment stable so your engineers can go back to building product.
Sound familiar?
Engineers keep getting pulled into ops
Your developers spend more time firefighting production issues than shipping features. Every incident costs velocity.
Nobody is watching the infrastructure overnight
Alerts go to a Slack channel that nobody checks until morning. By then, users have already noticed.
Patching and updates keep falling behind
Security patches sit uninstalled for months. You know it's a risk, but there's always something more urgent.
Last month's incident took 6 hours to resolve
Without proper monitoring and runbooks, every outage becomes a war room. Resolution depends on who's available, not a documented process.
Runbooks don't exist or are outdated
Operational knowledge lives in people's heads. New team members can't troubleshoot without hand-holding.
Compliance asks for evidence you don't have
Auditors want access logs, patching records, and change history - but you haven't been keeping them consistently.
What changes with managed CloudOps
Zero unplanned downtime
Proactive monitoring catches problems before users notice. Automated alerting and on-call response around the clock.
20-40% lower cloud costs
FinOps built into every retainer. Rightsizing, reserved capacity, and waste elimination, reviewed quarterly.
Your team builds, we operate
Engineering time goes back to product. We handle incidents, patching, and infrastructure changes so you ship faster.
Audit-ready at all times
Access logs, change records, patching history, and compliance controls maintained continuously. Not assembled in a panic.
How we solve operational problems
Problem
Engineers keep getting pulled into ops
We take on-call responsibility and incident response. Your team gets paged only when business decisions are needed.
Problem
Nobody watches infrastructure overnight
24/7 monitoring with L1/L2/L3 escalation. We detect and resolve issues while you sleep.
Problem
Patching and updates falling behind
Scheduled maintenance windows with automated patching pipelines. Security updates applied within SLA.
Problem
Incidents take hours to resolve
Structured incident response with runbooks, automated diagnostics, and clear escalation. Mean time to resolve drops from hours to minutes.
Problem
Runbooks don't exist or are outdated
We document every operational procedure, create runbooks for common incidents, and maintain them as infrastructure evolves.
Problem
Compliance evidence gaps
Automated audit logging, change tracking, and monthly reporting that satisfies ISO 27001, SOC 2, and GDPR requirements.
What we manage
24/7 monitoring & incident response
Full-stack observability with Datadog, Prometheus, or CloudWatch. On-call engineers respond in real time.
Security patching & updates
OS, container, and dependency patching on schedule. CVE triage and remediation within agreed SLAs.
Cost optimisation (FinOps)
Rightsizing, Savings Plans, spot strategies, and continuous spend analysis with monthly recommendations.
Backup & disaster recovery
Automated backups, tested restores, and documented DR procedures. RTO and RPO verified quarterly.
Access & secrets management
IAM reviews, least-privilege enforcement, credential rotation, and audit logging for compliance.
Infrastructure changes & scaling
Terraform-managed changes through PR workflow. Auto-scaling configuration and capacity planning.
How we work
1
Week 1-2: Onboarding
We map your infrastructure, document dependencies, set up monitoring, and establish communication channels.
2
Week 3-4: Stabilisation
We take over on-call, patch critical vulnerabilities, and address the most impactful operational gaps.
3
Month 2+: Steady state
Continuous operations: monitoring, patching, cost reviews, incident response, and monthly reporting.
4
Ongoing: Improvement
Quarterly reviews including Well-Architected assessment to identify optimisation opportunities, reduce toil, and evolve the infrastructure.
Ready to hand off operations?
Who trusts us
"Devopsity helped us improve deployment efficiency and reduce costs for running deployments and cloud services. We appreciated how they helped us meet our immediate goals on time."
Dave
Head of Engineering, Educational Game Developer, Edinburgh based EdTech
"Devopsity has delivered high-quality CI/CD performance improvements in our delivery pipelines. Their team was committed to the project and customised their initial plan and offering to accommodate our budget."
Łukasz Królak
Head of Product Development, ZIPZERO Global LTD
- ✓AWS Advanced Tier Partner with DevOps Engineer Professional certification
- ✓Senior engineers on-call, not junior NOC staff following scripts
- ✓FinOps built into every retainer, not sold as an add-on
- ✓Transparent SLA with monthly reporting on uptime, incidents, and costs
- ✓European timezone, direct communication in English or Polish
Industries we serve
FinTech
Data security, regulatory compliance, and high availability of financial systems, maintained 24/7.
In FinTech, security and compliance are the foundation of operations. Our maintenance ensures your cloud meets the highest standards while you focus on innovation.
- Security and availability monitoring
- ISO 27001, SOC 2, GDPR compliance maintenance
- CI/CD automation and security testing
- Cloud cost optimisation (FinOps)
- Incident handling and risk prediction
- Access and identity management
EdTech
Uninterrupted online learning: scalability, security, and performance of educational platforms under continuous care.
Quick access to content, platform reliability, and seamless scaling as users grow are key in digital education.
- Performance and availability monitoring (SLA as needed)
- Cost optimisation (FinOps) while maintaining service quality
- Student and teacher data security
- CI/CD automation for new features and content
- Flexible scalability during traffic peaks (semester start, exams)
E-commerce
Maximum store performance 24/7, ready for traffic spikes, zero sales downtime. Your platform runs fast, secure, and reliable.
Every second counts in e-commerce. We guarantee highest performance and full observability of your infrastructure.
- 24/7 Monitoring and Observability
- Cloud cost optimisation (FinOps)
- Update and access management
- CI/CD automation
- Incident prediction and handling
- Full operational security (SecOps)
MedTech
Patient data protection, full regulatory compliance, and uninterrupted operation of healthcare systems.
Every millisecond and byte of data matters in MedTech. Our service ensures compliance, data security, and highest availability.
- Monitoring and securing medical environments
- HIPAA, GDPR compliance maintenance
- Automatic updates and access control
- Security Operations (SecOps) and fast incident response
- Cost optimisation without compromising security
